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Looking for Responsive & Affordable Small Business IT Support AMC in Dubai?
You need a service that provides dependable, quick, and cost-effective solutions if you're a small business in Dubai looking for rapid and economical IT assistance through an Annual Maintenance Contract (AMC). Keep an eye out for these things:
Ensuring that the supplier provides an extensive array of IT services, such as network administration, cyber security, and data backup, is crucial.
Our Services
Helpdesk and Technical Support
24/7 assistance for technical issues And Remote and on-site support options
Troubleshooting and resolution of hardware and software problems
Helpdesk and Technical Support
Fast, efficient support for any IT issues, day or night.
Quick remote resolutions and hands-on on-site assistance when needed.
Helpdesk and Technical Support
Minimize disruptions with proactive issue resolution.
Regular updates and maintenance reduce vulnerabilities.
Helpdesk and Technical Support
Reduced IT expenses through efficient management and proactive maintenance.
Minimized disruptions and downtime, ensuring continuous business operations.
Helpdesk and Technical Support
Less time spent on IT issues means more time focused on your core business.
Less time spent on IT issues means more time focused on your core business.
Helpdesk and Technical Support
Fast, in-person assistance to resolve issues that can't be handled remotely.
Immediate attention to urgent needs, minimizing downtime and disruptions.
Why Choose Fidobe Solution?
Fidobe offer services such as implementation, customization and integration, with powerful features and localized support, you can streamline your accounting processes without problems, manage your price range, tune expenses, create and ship expert invoices, cope with payroll, and generate insightful reviews to benefit from better information on your business’s economic fitness.
Expert Team
Get things done in the smartest way with the highest efficiency and meet the objectives set by the clients. That commitment has been reflected in the increasing number of our clients over time.
Proactive Approach
Access to experienced staff which have accumulated much expertise over the years. You're also backed up by a team of high- qualified software engineers available 24/7 for in-depth support.
Customized Solutions
Provides an end-to-end management service of your technology, from daily monitoring your system, down to the very last detail. We help businesses leverage technology capabilities to drive growth.
Customer-Centric
Getting the work done productively within the stipulated deadline is a commitment to our clients. Until today, we continue to honor that aim.
What Our Clients Say
We are really impressed with the professional attitude displayed by the Fidobe team, whether it is the consultants, sales, or after-sales support that has been provided to us.
Fidobe's ERP Solutions has revolutionized our business operations, increasing efficiency by 40%!
With Fidobe, we've streamlined our supply chain management and reduced costs by 25%.
I'd want to express my gratitude for the services offered by the members of your team. Your team has been a pleasure to work with; they are professional and punctual.
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FREQUENTLY ASKED QUESTIONS
Why Fast & Responsive IT Support Matters?
What is Fidobe Managed IT Support?
Fidobe Managed Services is an multi-award winning IT Support & Managed Services Provider headquartered in Dubai, UAE with more than 18 years of experience in serving the IT needs for small & mid-sized businesses across the UAE. Fidobe has physical staffed offices in Dubai, UAE as well as a 24×7 NOC in Pune, India. CRN recognises Burhani as a member of their MSP500 which is a rating of the top 500 IT Support companies worldwide. Fidobe is also one of the only handful of Dubai IT support companies that have verified client testimonials & case studies.
What is an MSP (Mnaaged IT Service Provider)?
A Managed IT Service Provider (MSP) is a company that remotely / physically manages a customer’s IT infrastructure and/or end-user systems. Fidobe is proud to offer a hybrid approach to IT Support delivery which ensure lightning fast response times in conjunction with regular onsite scheduled preventative maintenance.
Where Can I See Your Customers Testimonials?
As one of the oldest and most experienced IT Support Companies in Dubai, we pride ourselves on our customer service; our consistently high support service levels are reflected in our customer testimonials which gained us the MSP500 Award amongst many others. This demonstrates our performance and credibility as the leading IT Support company in the UAE.
Are You Accredited by Technology Vendors?
Yes, Our Managed IT Support services in Dubai is accredited by some of the world’s leading IT vendors, such as Microsoft, Cisco, Vmware, Zoho, and Sophos and, in addition to this, our award winning Cloud Migration Services team are there to provide you with specialist Microsoft Cloud & AWS Cloud Consultancy to help accelerate your digital transformation goals.
What are Your IT Support Response Times?
- 2 Minute Average Initial Response Time
- 15 Minute Average Response Time
- 1 Hour Average Resolution Time
What’s included in your IT Support Service?
Our Business IT Support solutions in Dubai provide a wealth of benefits. Standard IT Support cover is available 8.30am – 6.00pm Sunday to Thursday, however our contract hours are flexible and the Service Desk are equipped to provide extended service hours such as 7am-7pm, and weekend and 24/7 cover for those customers who require higher levels of support. We can also customise an IT support plan based on your business needs and budget. Reach out to us to learn more.
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