Solutions
Our Services
Industry
Resources & Support
Create professional surveys with conditional logic, distribute them across your customer base, and analyse results in real time - connected to your CRM and marketing workflows.
Module Overview
Integration
Native Odoo
Deployment
Cloud / On-prem
Support
24/7 Priority
Key delivery points
What Fidobe delivers
Trusted By
Why this matters
The Problem With Disconnected Survey Tools
Customer feedback is one of the most valuable inputs for business improvement - but only if you collect it systematically, analyse it properly, and act on what you find. Odoo Surveys gives your team a professional survey platform with conditional logic, instant result analysis, and integration to your CRM - turning customer feedback into actionable intelligence.
Businesses using Google Forms or SurveyMonkey for customer feedback collect responses with no connection to their CRM, no automatic follow-up on detractors, and no way to correlate feedback with customer behaviour and value. Odoo Surveys integrates feedback directly into your business data.
Odoo delivers a comprehensive, natively integrated feature set — no plugins required.
Why This Matters
The Problem With Disconnected Survey Tools
Create professional surveys with a wide range of question types - multiple choice, rating scales, open text, matrices, and file uploads - with drag-and-drop reordering.
Configure conditional branching - showing or hiding questions based on previous answers - creating personalised survey paths that are relevant to each respondent.
Distribute surveys via email, website embed, public link, or SMS - with response tracking linked back to the individual contact in Odoo CRM.
View response statistics, score distributions, and open-text responses in real time from the survey dashboard - with automatic charts and export options.
Use Odoo Surveys for knowledge assessments and certification tests - with pass/fail scoring, automatic certificate generation, and integration to Odoo eLearning.
Survey responses are linked to the responding contact's CRM record - enabling segmentation based on survey answers, automated follow-up for detractors, and satisfaction-based lead scoring.
Fidobe configures Odoo Surveys with your survey templates, scoring logic, distribution workflows, and CRM integration - turning your voice-of-customer programme into a connected business intelligence asset.
At Fidobe, we ensure clarity and confidence before any long term commitment through a structured, results-driven process.
We understand your goals, systems, and challenges to define a clear and aligned scope.
We design a tailored solution and present a demo or proof of concept so you can evaluate outcomes firsthand.
The solution is tested against real use cases to ensure accuracy, performance, and readiness.
You review results, confirm solution fit, and validate scope, timelines, and commercials.
We provide structured support to ensure smooth adoption and ongoing reliability.
Find answers to common questions about our Odoo services and expertise.
Yes. Odoo Surveys supports NPS (Net Promoter Score) surveys - with the standard 0-10 rating question, automatic categorisation of Promoters, Passives, and Detractors, and CRM follow-up actions for low scores.
Yes. When surveys are sent via email to known contacts, responses are automatically linked to their CRM record - allowing you to view each contact's survey history alongside their full commercial relationship.
Yes. Odoo Surveys allows you to define conditions that show or hide specific questions based on a respondent's previous answers - creating dynamic, relevant survey experiences for different audience segments.
Yes. Odoo Surveys works equally well for internal HR surveys - employee satisfaction, pulse checks, 360 feedback supplements - with responses protected by appropriate access controls.
Yes. Odoo provides survey result exports in CSV and Excel format - as well as PDF reports - for sharing with stakeholders who prefer offline analysis or external reporting tools.
Real success stories from brands that transformed their sales pipelines and workflow automation with our powerful CRM integrations.
Integrating Odoo CRM into our sales process was an absolute game changer. The seamless CRM integration and powerful lead management tools boosted our conversion rates by over 45% in just three months.Alex SterlingVP of Sales, TechFlow Inc.
With their advanced workflow automation, our marketing team no longer wastes time on manual data entry. We have customized sales pipeline tracking that gives us real-time visibility into every single deal.Samantha GreeneMarketing Director, GrowthGenuis
Fidobe completely overhauled our customer engagement strategy. Thanks to their robust CRM implementation, we automated our lead generation and experienced a massive spike in customer retention.Marcus JohnsonCEO, NexaRetail
Switching to an AI-enabled Odoo CRM meant we could finally track our complete sales cycle. The intuitive dashboard and automated sales analytics completely transformed how our enterprise operates.Elena RostovaCOO, Zenith Corp
The personalized support we received for business automation was unparalleled. They specifically built sequences that cut our administrative overhead in half while delivering brilliant lead insights.David ChenFounder, InnovateTech
Join 100+ successful Odoo projects and start your journey to operational excellence today.